Privacy Policy

Last Updated: February 2026

Information We Collect

At xecohose, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we may collect from you when you visit our website, use our services, or interact with us in any other way. The information we collect can be categorized into the following types:

• Personal Information: This includes any information that can be used to identify you, such as your name, email address, phone number, and mailing address. We collect this information when you register for an account, subscribe to our newsletter, or contact us directly.
• Usage Data: We may collect information about how you access and use our website. This includes your IP address, browser type, pages visited, time spent on pages, and other diagnostic data. This information helps us understand user behavior and improve our services.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website and store certain information. For more details on how we use cookies, please refer to our Cookie Policy.

How We Use Your Information

Your personal information is used for various purposes, including:

• To Provide and Maintain Our Services: We use your information to deliver the services you request, manage your account, and provide customer support.
• To Improve Our Website: We analyze usage data to enhance our website's functionality and user experience. This may involve optimizing our content and layout based on user preferences.
• To Communicate with You: We may use your contact information to send you updates, newsletters, marketing materials, and other information that may be of interest to you. You can opt-out of receiving these communications at any time.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are obligated to keep your information confidential and use it solely for the purposes we specify.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

Cookies and Tracking

Cookies are small files that are placed on your device when you visit our website. We use cookies to enhance your experience by remembering your preferences and providing personalized content. You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

We may also use web beacons, pixels, and similar tracking technologies to collect information about your interactions with our website. This data helps us analyze trends, administer the site, and gather demographic information about our user base.

For more detailed information on how we use cookies and your options regarding cookie management, please refer to our Cookie Policy.

Your Rights and Choices

As a resident of Canada, you have certain rights regarding your personal information under applicable privacy laws. These rights include:

• Access: You have the right to request access to the personal information we hold about you. We will provide you with a copy of your information upon request, subject to certain exceptions.
• Correction: If you believe that any information we hold about you is inaccurate or incomplete, you have the right to request correction of that information.
• Deletion: You have the right to request the deletion of your personal information, subject to our legal obligations to retain certain data.

To exercise any of these rights, please contact us using the information provided in the Contact Information section below.

Data Security

The security of your personal information is important to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encryption, firewalls, and secure server hosting.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. We encourage you to take precautions to protect your personal information when using the Internet.

If we become aware of a data breach that affects your personal information, we will notify you in accordance with applicable laws.

International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including personal information, to Canada and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

We encourage parents and guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal information through our website without their permission.

Changes to Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your continued use of the website after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

• Company: xecohose
• Email: hello@xecohose.mobi
• Phone: +1 (403) 881-7592
• Address: Royal Exchange Business Center, 123 King Street West, Suite 400, Floor 4, Office 12, Toronto, ON, M5H 3T9, Canada.